Billing & Cancellation

1. Packages and purchase terms

VoxLinc Market Academy packages may be free, one-time, trial, or subscription-based where offered. Check the applicable package and checkout for pricing, included access, trial duration, billing frequency, and any renewal terms before purchasing. Only the offer you select determines your purchase terms.

2. Subscription renewals

Subscriptions may renew automatically according to the checkout terms until canceled. Where a trial is offered, review whether it converts to a paid subscription and when a charge may occur. A one-time purchase is not a subscription unless the offer states otherwise.

3. How to cancel

Cancel Membership can be managed inside Account when available. Sign in to VoxLinc Market Academy, open Account, find your active membership, and use Cancel Membership. Follow the displayed instructions and check the resulting membership status.

If your subscription was purchased through an app store or another provider and is managed there, cancel it through that provider’s subscription settings. If you cannot find cancellation controls or need help, contact admin@voxlincs.com from your account email address.

After cancellation, access may continue until the end of the current billing period according to your purchase terms. Deleting the app or requesting account deletion is not a substitute for canceling a subscription with its billing provider.

4. Refund requests

Refund requests may be reviewed on a case-by-case basis unless otherwise required by law or by the applicable app store/payment provider rules.

A refund is not guaranteed by this policy. Contact admin@voxlincs.com with your account email and a relevant transaction reference, if available. Do not send your password or full card details. For purchases managed by an app store, its refund process and rules may apply.

5. Payment providers

Payments are processed by third-party providers such as Stripe when applicable. VoxLinc Market Academy does not store full card details. Providers process transactions, and provider rules may apply to billing, cancellations, disputes, and refunds. VoxLinc Market Academy uses payment and subscription status to provide account access.

6. VoxBucks purchase offers

VoxBucks can be purchased for gameplay use only. VoxBucks have no cash value and cannot be withdrawn or exchanged for money or prizes.

VoxBucks purchase offers, where available, are for gameplay only and are separate from any package or subscription unless the offer says otherwise.

7. Billing or access help

If a purchase is not reflected in your account, you have a billing question, or you need cancellation help, email admin@voxlincs.com. Include your account email, the package involved, and a short description. Do not include passwords or full payment card details.