Account Deletion & Data Requests

How to make a request

To request account deletion or data-related support, contact admin@voxlincs.com from the email address associated with your VoxLinc Market Academy account.

Tell us whether you are requesting account deletion or help accessing, correcting, or deleting information. We may need to verify that the request is authorized. Do not send your password or full payment card details.

What deletion may affect

Deleting your account may affect your lesson progress, exam history, VoxLinc Market Academy Challenge activity, VoxBucks, package access, and account history. Include any questions about these effects in your request before deletion is processed.

Check your subscription separately

An account deletion request does not replace cancellation through the relevant billing controls or provider. Manage Cancel Membership in Account when available, or use the app store/provider that manages your subscription. Contact support if you need help.

Records that may be retained

Some transaction, security, support, legal, tax, accounting, or compliance records may be retained where required or permitted. Requests are handled subject to applicable law and lawful retention requirements.